A flight attendant on a United Airlines flight demonstrated exceptional dedication and care during a journey from Newark, New Jersey, to Grand Rapids, Michigan. As an exhausted mother fell asleep, her baby started to slip from her grasp. Monique Harris, the flight attendant, swiftly intervened to catch the child and offered to hold the baby, allowing the mother to rest.
Passenger John Frehse documented the event on Instagram, highlighting Harris’s prompt action on United flight 3486. He expressed admiration for Harris, stating, “United should be very proud” and noting that the baby was “about to fall out of her lap” when Harris stepped in.
Frehse included a photo of Harris cradling the baby, underscoring the touching incident. “All is not lost in the turbulent time,” he wrote. He tagged United CEO Scott Kirby, emphasizing his extensive flying experience with United and commending Harris, calling her an “A+ employee.”
Harris responded emotionally to the praise in the Instagram comments, expressing her gratitude. “I’m in tears,” she commented, mentioning that she never seeks recognition for her actions. Harris described the event as a “priceless moment,” appreciating Frehse and others for their supportive remarks.
Republic Airways, operating flights on behalf of United, acknowledged Harris as an exceptional colleague and flight attendant in a statement to Fox News Digital. United Airlines also responded positively to the post, lauding Harris and her ability to provide extraordinary service. The airline expressed pride in having her on their team, describing the story as “Such a great story.”
Despite the challenging circumstances, Monique Harris’s actions brought comfort and relief to a tired mother while earning praise from passengers and colleagues alike.

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