On Monday afternoon, thousands have reported an outage with AT&T services, according to DownDetector. By 4:02 p.m. ET, there were 2,383 documented issues. Earlier, at 3:32 p.m. ET, reports peaked at 5,900 outages.
The company’s support account on X, @ATTHelp, is actively engaging with customers, assuring them of ongoing efforts to assess coverage and explore resolution options.
Currently, it is unclear whether the outage affects phone services, internet Wi-Fi, or both. Newsweek has reached out to AT&T for comment.
What to Know
AT&T’s post on X stated their specialized tech team is diligently working to restore services. The resolution timeframe may vary due to factors such as the issue’s severity.
Many Texans have reported service-related problems based on AT&T’s support interactions on X.
Customers can verify their outage status using AT&T’s online outage map, detailing localized disruptions.
Updates will follow as more details become available.